Introduction
Learn what OkupAI is, who it’s for, and how to use this documentation effectively.
👋 Introduction
Welcome to OkupAI — a smart channel manager built for vacation rental and hotel operators who want full control, clean automation, and zero chaos across booking platforms.
OkupAI synchronizes your properties, calendars, prices, guests, and messages across platforms like Airbnb, Booking.com, and more — all from one place.
🚀 What you can do with OkupAI
Use OkupAI to:
📆 Sync bookings & availability across all channels
💰 Manage prices & minimum nights from one calendar
🏠 Control properties & owners in multi-unit setups
🧹 Automate operations like cleaning and guest check-in
💬 Centralize guest communication (Airbnb, Booking.com, WhatsApp, SMS, Email)
🤖 Automate guest messages with rules and AI-assisted replies
💡 OkupAI is designed for scaling — whether you manage 3 units or 300.
🧭 How this documentation is structured
This documentation follows the same logic as the OkupAI platform menu.
You’ll find the sections:
Getting Started → first setup
Calendar → prices, minimum nights, booking details
Properties & Platforms → owners, channels, settings
Messaging → automations, templates, live chat
Online Check-In → guest registration & maps
📘 If you know where something is in the app, you’ll know where to find it here.
👤 Is OkupAI for you?
The platform was designed for:
🏠 Property managers
Daily operations & automation
🏨 Hotel operators
Multi-unit & owner structures
🧹 Operations teams
Cleaning & guest workflows
💬 Communication teams
Messaging & templates
🧑💻 Technical users
Advanced behavior & API links
⚡ How to use this guide effectively
We recommend the following path:
Read Getting Started
Add your first property
Connect your first platform (Airbnb / Booking.com)
Configure calendar rules
Set up messaging & automation
⏱ Most users complete the initial setup in under 20 minutes.
🧠 Core concepts you should know
Before diving in, it helps to understand a few core ideas:
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📦 Property
A property represents a bookable unit — apartment, room, or house. Each property can be connected to one or multiple booking platforms. :::
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📆 Booking
A booking is created automatically when a platform sends a reservation. OkupAI keeps bookings in sync, including changes and cancellations. You can add direct bookings when needed, as well. :::
:::
🔁 Synchronization
OkupAI continuously synchronizes:
availability
prices
minimum nights
booking changes.
:::
🔗 Looking for technical documentation?
If you’re a developer or integrating OkupAI into your own system:
👨💻 API documentation is available separately It covers authentication, pagination, bookings, properties, and webhooks.
👉 Jump directly to API Reference when needed.
✅ Ready to begin?
➡️ Continue with Getting Started to set up your account and connect your first property.
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