> For the complete documentation index, see [llms.txt](https://docs.okup.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.okup.ai/okupai-platform/calendar/booking-details.md).

# Booking Details

All booking details you need — in one place.

The **Booking Details** page gives you a complete overview of a single booking: guest data, platform information, financials, check-in details, messages, payments, and reviews.

It is your **single source of truth** for everything related to one reservation.

***

## 👤 Guest & Booking Platform Data

This section contains all data **received directly from the booking platform** (Airbnb, Booking.com, Direct, etc.).

You can:

* Edit booking details if needed
* Move a booking to another unit
* Change check-in or check-out dates
* Signal an **extension**

### 🔁 Extension (important)

Marking a booking as an **extension** is useful to inform your cleaning teams.

> An extension **will not appear** on the cleaning plan, avoiding unnecessary cleanings.

***

## 💰 Financial Information

This section shows a transparent breakdown of the booking's finances:

* **Nights price** — what the guest paid for the nights only *(incl. VAT, excl. additional fees)*
* **Cleaning & other fees** — all extra fees you configured *(incl. VAT)*
* **Commission (Host)** — platform commission fees
* **Platform city tax (guest charge)** — the city tax amount charged to the guest by the platform
* **Invoice city tax (Ortstaxe)** — appears on the guest's e-invoice *(configurable in Property Settings)*
* **Due VAT** — automatically calculated *(configured in Property Settings)*

***

## 🧾 Invoice

OkupAI generates a **PDF invoice** for every booking from the financial data above — VAT and city tax (Ortstaxe) use the rates from **Property Settings**.

**When is it available?**

* Once the **check-out date has passed**, the invoice becomes available for download here
* For **direct bookings**, you can generate it instantly at creation with **Generate invoice now** — see Add a New Direct Booking

**Who can download it?**

* You, via the **Download invoice** button on this page
* Your guest, via their **Online Check-In page**
* In bulk: all invoices of a period as a ZIP under **Settings → Invoices** — see Data Export

**Billing data & corrections**

The billed name, company data, and address come from the booking's invoice details — entered by you when creating a direct booking, or by the guest in the Online Check-In form (**"Do you need an invoice?"**).

{% hint style="info" %}
Made a correction? Edit the invoice fields in the **Edit** window of this page — if an invoice already exists, OkupAI **regenerates it automatically** with the corrected billing data.
{% endhint %}

**Regenerate Invoice**

You can now regenerate an invoice for a specific internal booking ID. Use the **Regenerate Invoice** button on this page to issue corrections for invoice-data changes.

***

## 🪪 Online Check-In Data

This data is filled out directly by guests in your **Online Check-In form**.

You can see:

* Personal guest details
* ETA / ETD
* Guest wishes or notes
* Uploaded ID documents (downloadable)

This data is especially useful for **legal compliance and guest preparation**.

***

## 💬 Automated Messages Schedule

This section shows **automated messages only**.

You can see:

* Sent messages
* Scheduled messages
* Skipped or cancelled messages *(e.g. when conditions were not met)*

Manual messages are **not shown here**.

***

## 💳 Stripe Transactions

If Stripe payments are enabled for your account, this section lists **every Stripe payment connected to the booking** — the full-amount payment link of a direct booking as well as extras like city tax or early check-in.

Each payment shows a status badge:

* 🟡 **Link generated, unpaid** — the guest has not paid yet
* 🟢 **Paid** — the payment arrived; the status updates automatically

**Actions per payment:**

* **Copy** the payment link to resend it to the guest
* **Regenerate** an expired, unpaid link (available once the link is older than 24 hours) — you get a fresh link for the same amount

**➕ New payment link**

Need to charge something extra — a pet fee, fresh sheets, a late checkout? Click **New payment link**, enter a **description** and **amount**, and send the generated Stripe link to the guest. The payment appears in this list as soon as the guest pays.

{% hint style="info" %}
Payments are collected on the Stripe account assigned to the booking's unit — manage accounts and assignments in **Stripe (Integrations)**.
{% endhint %}

***

## ⭐ Guest Review

If the guest has already left a review, it will appear here.

This allows you to quickly link **guest feedback** to the actual stay.

***

## 🧭 Summary

The Booking Details page combines:

* Platform data
* Guest check-in data
* Financials & invoices
* Automated communication
* Payments & reviews

Everything you need — **in one place**.