💬Messaging

All guest communication in one place — automated and live.

💬 Messaging

The Messaging section covers everything OkupAI does with guest communication:

Automatic Messages — templates and rules that send booking confirmations, check-in instructions, door codes, and review requests without you lifting a finger
Live Messaging — the unified inbox for chatting with guests across Airbnb, Booking.com, WhatsApp, SMS, and Email, with AI-drafted replies
Communication Channels — how each channel is connected and what it can send

Start with Automatic Messages — a good template set answers most guest questions before they are asked, and the inbox stays quiet.