> For the complete documentation index, see [llms.txt](https://docs.okup.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.okup.ai/okupai-platform/staff-and-operations.md).

# Staff & Operations

Run your operations — cleaning teams and damage tracking, all inside OkupAI.

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## 🧹 What's in this section

The **Staff** section of the dashboard covers the operational side of your properties:

* [**Cleaning**](/okupai-platform/staff-and-operations/cleaning.md) — track the performance of your cleaning teams, based on the cleanliness scores from your guest reviews
* [**Cleaning Teams**](/okupai-platform/staff-and-operations/cleaning-teams.md) — manage each team: assigned units, shareable cleaning calendar, and detailed performance
* [**Damages**](/okupai-platform/staff-and-operations/damages.md) — report, track, and resolve property damages with photos and videos

{% hint style="info" %}
Cleaning performance is measured automatically: OkupAI uses the **cleanliness ratings from your guest reviews** for the units each team cleans — no manual scoring needed.
{% endhint %}

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**➡️ Next step**

Start by creating your first team on the [Cleaning](/okupai-platform/staff-and-operations/cleaning.md) page.