Cleaning Teams

Manage one cleaning team — assigned units, shareable cleaning calendar, and performance details.

Open a team via Staff → Cleaning → View Details.

📊 Team Performance Overview

Two summary blocks at the top:

Performance Metrics — Average Cleaning Score, Average Overall Score, Excellence Rate, and Poor Performance Rate
Activity Information — Total Reviews, Properties Cleaned, First Review, and Last Review

Below, Recent Reviews & Performance lists the team's last 20 reviews so you can read the actual guest feedback behind the numbers.

Your cleaning team does not need an OkupAI login. Share one of these two links from the team page:

Team calendar link — a live web calendar showing the checkout dates when cleaning is required:

https://dashboard.okup.ai/clean/<team-id>

iCal link — lets the team import the cleaning schedule into their own calendar app (Google Calendar, Apple Calendar, …):

https://api.okup.ai/clean.ics?id=<team-id>

Both links are shown on the team page with a Copy button. Use Calendar Styling to choose the view the team sees.

Anyone with the link can see the team's cleaning calendar. Share it only with the people who need it.

Control which units the team cleans:

Click Edit in the Assigned Properties card
Click a unit under Available Units to assign it — click an assigned unit to remove it
Click Save (or Cancel to discard)

The team's calendar and performance stats update automatically to match its units.

Deactivating a property removes it from all cleaning team assignments automatically.

You can only delete a team with no assigned properties. Remove all unit assignments first.

➡️ Next steps